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Best Auto Repair, Charlottesville

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    Customer Survey


    ACE AUTO CENTER EXPRESS

    Customer Survey

    "No Better Time Than The Present!"

    It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ace Auto Center Express is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ace Auto Center Express we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

    Strongly
    Agree     		Agree Disagree Strongly
    Disagree     		Not
    Applicable
    Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
    I was greeted and waited on promptly
    I was treated courteously.
    The recommended service / maintenance was clearly explained to me.
    Auto Repair / Service
    The Service was completed to my satisfaction.
    The service was completed in the estimated time.
    I was pleased with the condition of the vehicle when it was returned to me.
    Overall Opinion
    My overall experience was a good one.
    I would recommend you to family/friends/Associates.
    I would do service with you again.

    Discover More About Customer Survey At Ace Auto Center Express in Charlottesville

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    Partners

    ASE (Automotive Service Excellence)
    Car Care Aware

    What our clients are saying about us

    We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

    More Reviews arrow-right
    Out of state Lyft driver I was able to come in as a walk in customer. Had me in and out with the VA state inspection approved by Lyft and VA DOT for out of state driver. I was told I had to go to Richmond or Statesville to get the inspection. ACE took me and had approval from Lyft in just a bit over an hour. Their team was amazing. quotes-image
    , 06/11/2025
    reviewiconInspections, near Charlottesville, NC
    Greetings! I'm picking up my car from Ace Auto and can't say enough about how wonderful everyone is from Kate, who greeted me upon arrival to Carlos who patiently listened to my questions. They changed the transmission and engine oils more quickly than I anticipated. And special thanks to Andrea who went above and beyond! I'm grateful for the superior client care. Best wishes for continued success! quotes-image
    , 06/10/2025
    reviewiconCharlottesville, VA